Tech Support Resources
Contact Tech Support
Call, FAX, or E-mail Tech Support.
Local Dial-Up Numbers
Check here for Indiana access numbers.
Internet Settings
DNS, Mail and News Servers.
Frequently Asked Questions
Answers to questions about RTC on Line services and the Internet in general.
Tutorials
Detailed instructions for configuring your system for Internet and e-mail access, web hosting accounts, browsers, support, and much more.

 

Policies
SPAM Policy
RTC on Line's policy on SPAM and Bulk E-mail.
Acceptable Use Policy
A guide to a customer's rights and obligations when utilizing
RTC on Line's services.
Terms and Conditions
RTC on Line's customer service agreement.
Technical Support Policy
Outline of Technical Support services including supported platforms and applications.
Tools
Speed Test Check your data throughput speed.
Downloads Click here for programs to download
What's my IP
Click here to check your IP address

Tech Support
223-2191     Inside Rochester
888-374-1900 Outside Rochester
8am - 5pm Mon-Fri (Closed for Holidays)
afterhours calls for outages only until 9pm weekdays
Saturdays 9am-noon